Policies and F.A.Q.
Orders should be placed 3 weeks in advance, 2 weeks minimum.
2 dozen or $40 minimum for custom orders.
25% deposit required for orders of $100 or greater.
Shayna’s Cookie Jar will contact customer to confirm order one week (7 days) in advance. If customer doesn’t confirm within 48 hours, the order will be considered cancelled.
pick up & delivery
Orders will be ready for pickup or delivery 2 days before the event or requested date.
Free delivery within 15 miles of Shayna’s Cookie Jar - zip code 48080.
Shayna’s Cookie Jar does not ship cookies at this time.
Shayna’s Cookie Jar is not responsible for any damaged cookies after they have been delivered and inspected by customer. If damage occurs before they are delivered Shayna’s Cookie Jar will provide a refund for each damaged cookie.
- Shayna's Cookie Jar creates original designs and doesn't copy other bakers. You can send design pictures to be used for inspiration and ideas, but they won't be copied exactly.
- Where are you located?
Shayna's Cookie Jar operates under Cottage Food law out of Shayna's home in Saint Clair Shores. There is no storefront at this time.
- Do you ship cookies?
No, not at this time.
- Can you individually package cookies for my order?
Yes! You can request your cookies to be individually wrapped and there will be an additional $0.25 charged per cookie.
- What kind of cookies can you make?
The sky's the limit. Let me know what you're looking for and we can find a way to make it work.
- Why are cookies priced individually, not by the dozen?
Custom cookies take time and a lot of planning to create. By pricing per cookie, you can order a variety of sizes and designs ranging from simple to complex, while staying within your budget.